Refund & Cancellation Policy

Students may cancel a booked class before the applicable cancellation cut-off. A cancellation made at least 24 hours before the scheduled class is eligible for a full refund, subject to successful payment settlement and any applicable payment-provider limitations.

A cancellation made less than 24 hours before the scheduled class is treated as a late cancellation. The current first-draft rule is that late cancellations are not automatically entitled to a full refund. Ahavidya may review exceptional circumstances case by case.

If a tutor cancels a booked class or fails to attend, the student is eligible for a full refund for that class, subject to payment settlement and the applicable payment-provider process.

If a student does not attend a scheduled class without an eligible cancellation, the class is not refundable.

If a material technical failure prevents a booked class from taking place, Ahavidya may review the booking and provide an appropriate refund or other resolution based on the circumstances and available records.

Ahavidya may consider genuine refund requests in good faith. This does not override the specific no-refund treatment for student no-shows or other clearly stated exclusions.

Approved refunds are initiated through the applicable payment provider. Processing time depends on the payment method and financial institution. Standard Razorpay refund processing timelines apply; the time for funds to appear in the original payment method may vary.

Refund and booking disputes are handled by Ahavidya, operated by WORKENGINETECH PRIVATE LIMITED. We may review booking, attendance, payment and communication records when resolving a dispute.

Cancellation and refund rules may be updated as Ahavidya's booking and payment system develops. The version published on this page applies to bookings subject to the applicable terms at the time of booking.